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Tuesday, 7 August 2018
Five Must-have Features You Need in a Call Center System
Topic: Business
A call center is the backbone of a customer service-centric business. The call center is the first point of contact between customers and your business. Though there are multiple ways to connect with customers ( ), a phone call continues to remain as a customers’ preferred way of connecting with your business.

If you are looking to purchase a call center system, make sure it has the following five crucial features necessary to deliver exceptional customer service.

1.  Call Queuing

Since the call volume keeps fluctuating, it is not always possible for your reps to answer incoming calls immediately as they could be busy with helping other customers. The call queuing feature ensures the customers do not receive a constant busy tone which can negatively influence the customer experience.

The call queuing feature helps inform customers about the approximate wait time and their number in the call queue. This helps reduce the numbers of missed calls and improve the experience.

2.  Call Monitoring

Sophisticated call centers have multiple tiers of customer support teams and full-time supervisors. If your business has such a call center, you would want a feature that would help supervisor monitor calls for quality control and training.  The call monitoring feature allows supervisors to protect or help customer service reps confront abusive customers.

3.  Interactive Voice Response

Interactive voice response capability helps the call center system route calls to the right team of CSRs. The purpose of the IVR is to take input from the customers, process it and return results.

4.  Call Recording and Call Tagging

Call recording is an essential feature that allows organizations to listen back to any calls when they feel the need to. For example, financial institutions need to record all communications with customers to demonstrate compliance.

Also, recorded conversations can be used as an evidence to settle disputes. Call recordings also help in maintaining a positive relationship with customers by helping the management take the right decisions based on evidence and not on speculation.

Your call center agents might answer hundreds of calls every week. The call tagging feature provides an easy way to sort calls and help supervisors in follow-up with the agents. Using the tagging feature, supervisors can add notes to the calls while monitoring that can be useful for analysis.

5.  Robust Search Function

The robust search feature is a time-saving function that can help supervisors scan through recordings and find tagged calls. It can also help in sorting calls by caller id, agent name; number dialed, station number, or by time called. The ability to pull call recordings from the database gives supervisors more control over the feedback process.

With the right features, your call center system can optimize call center operations and also help your organization deliver exceptional customer service ( ) that will go long way in building your brand.

Do you know any other features important in call center telephone system? Please feel free to comment.

Posted by brucem231 at 1:47 AM EDT
Friday, 3 August 2018
How to Select the Best-Suited Bounce House from a Party Rental Company in Sugar Land
Topic: Business
Bounce houses, moonwalks, bouncing castles are all names for inflatables structures that add fun and frolic to a party ( Partykidsamerica/bounce-house-rentals ), especially those that involve kids. From birthday parties to carnivals, any kind of celebration can be made more fun with bounce houses. Whether you are a professional organizer who plans and conducts events on behalf of clients or a parent who wants to host a party for your child, you can bank on a party rental company to help you set up a bounce house at your party venue in Sugar Land. In doing so, here are a few tips to keep in mind.

Choose a bouncing house that suits the party theme

Almost any party conducted these days comes with a theme. Party rental companies understand this perfectly and hence offer myriads of bouncing castles with different themes to suit different age groups. Cartoon characters and movie based themes are extremely popular with kids. If your party involves teenagers or adults, you could even opt for generic themes like tropical, pirate, boulder and springs, and so on.

Pick a suitable size

Bounce houses come in varying sizes and can accommodate small or large groups accordingly. To select a suitable one for your party in Sugar Land, draw an estimate of the number of kids or adults who would use the inflatable structure. Know where you will prop up the structure – is it in the backyard for a private group or an open space for a community event? Discuss this with your party rental company to select a suitable design and size that can hold the given number of attendees. The age of the users also matters because you don’t want a design that’s too small for the kids or one that is too big and fills up your backyard completely.

Look for added features

While a good part of the fun in using bouncing castles lies in jumping up and down, many inflatables also carry added features likes slides and obstacle courses. Simple bounce houses with a large jumping area are suitable for young children. Those with climbing walls, dry or wet slides, or obstacle courses appeal better to teenagers as well as adult groups. Ask your bounce house rental company in Sugar Land for the best feature that suits your crowd.

Double check on safety and other measures

Any professional party rental company that offers bouncing castle for parties would ensure that their equipment is clean, tidy, inspected, and safety-checked before use. Discuss this with your vendor to make sure that you can conduct a party that is safe and hazard-free. Also, check on others like delivery, set up and take down costs – some of they may offer this free of cost while others charge for these services.

When renting out a bounce house for your party in Sugar Land ( ), also check with your vendor for other equipment like food and beverage vending machines, seating, and power back options so that you can conduct a party end to end without worries.

Posted by brucem231 at 7:25 AM EDT
Selling House As Is in San Diego is Now Possible
Topic: Real Estate
Selling your house is not as difficult as you think so. With a professional house buying company in San Diego ( reefinvestmentgroup/sell-your-house ), all you need to do is take a few steps to ensure that the right people are buying your house. You need to fill up an application form for the sale and provides details with regard to the location and the current condition of the house. The professional house buying company will come visit the property and take a good look at the same. Based on the location, the condition and the market rates prevailing in the area, they will offer you a purchase price in no time. You are free to accept or reject the same. If you feel that the price is not up to your expectations, you can choose to reject the same. They will purchase your house as it is and will not ask you to make any changes to the same. If you try to sell the house through a broker, they might request you to paint the house or repair the draining or change the flooring. This means you will be expected to incur additional expenses only to sell the house. Even if the broker does not ask you to make changes to the house, you will have to incur expenses in the form of the brokers commission and fees. Selling a house without incurring any expenses is almost impossible.

The professional house buying company strives to change the face of the real estate market and aims to make it easier for you to get rid of the house without having to take the stress of the same. You do not need to advertise for the sale nor do you need to contact a broker for the sale. The professional buyers understand the troubles that you have to go through and offer you to purchase the house for cash. Why think about an option when you can receive cash for the same in an instant?

Whatever the reason behind selling the house, the buyers will not ask you about the same. They will give you a cash offer based on the prevailing market rates and will ensure that you are satisfied with the same. They have catered to many clients in the industry and are well versed with the market rates. If you have any queries ( ), you can speak to them before you make a decision to sell. The house buyers are easy to get in touch with and they will respond to your application within a couple of days only.

Posted by brucem231 at 6:22 AM EDT
Five Top Advantages of Swiss Machining That Makes Them Essential in Manufacturing
Topic: Business
Swiss machining finishes have been rather a fundamental need, when it comes to high-volume fabrication of tiny complex precision engineered elements made of various metals or fiber parts used in industries. The unique facet of Swiss-style CNC machine is its sliding headstock which feeds bar stocks in guide bushing mode. In essence, the characteristic enables Swiss machine in producing precise, huge amount of machinery parts ( ), especially of small diameters. The capability of machining so multifaceted tiny parts is virtually unapproachable to average lathe, which minimize your entry in many industries being in manufacturing or fabrication business.

What Makes Swiss Machining Peerless to Manufactures?

Capacity to Create Most Complex Smaller Machining

Imagine, Swiss machine engineered parts can produce elements that require 0.02 to 2 inch diameter finishes including tiny machine screws, bolts or fasteners  with a 1:1 length/width ratio back-to-back up to 12 inch long metal elements. As industries go through continuous upgrading of various applications to ensure safety, security and services to people, supplying to aerospace, automobile, medical or electronics requires you to cater their volume needs up to Swiss machining standards.

Less Machining Cycles Helps Maintain Deadline

One great advantage of Swiss machines is they can perform turning and milling simultaneously and seamlessly to produce net product just in single process. The capability to single step finishing can effectively reduce time of cycles to a greater extent. Depending on the need and program that has been fed, a Swiss CNC can accelerate process setup allowing machine man to finish a high volume work in a short period. This eventually, helps you making faster delivery or accept rigid delivery deadline.

Helps Maintain Tight Machining Tolerance

Being in the industry, you’re aware how clients are becoming more and more tolerance conscious. In reality, whether the elements are used in highly sophisticated medical devices, aerospace parts, or automobile security systems, the value of maintaining tolerance is easy assumed. Choosing Swiss machining jobs helps you grasp superior product tolerance since its turning operation is conducted through guide bushing. This can eliminate the chance of vibration and deflection allowing the Swiss produce product finishes with tight tolerance.

Saving Machining Cost and Brings Versatility

This is because; the Swiss Mechanism is used to generate minor work pieces, the setup needs having reduced bar stock which is less costly. This helps save a lot while getting required supplies from Swiss machining services evenly reduces cost per finishes due to the volume. Equipped with comprehensive machining tools Swiss machine offers range and versatility of product finishes.

Reach Wider Market

Prepared with Swiss machining, being in manufacturing, the best advantage that you enjoy is increased productivity ( ), reduced overhead and a positive attitude to accept the most challenging bids of big clients and increased market.

Posted by brucem231 at 4:14 AM EDT
Application of CARC Paint
Topic: Business
CARC paint is known as a camouflage and is used on military vehicles. It helps the vehicles from different threats and is an ideal form of coating. There are multiple advantages of using the paint on different vehicles ( ) apart from camouflaging them.

1.  Easy decontamination: The paint is non porous which means there will be less contaminants going to adhere to the surface of the metal or vehicle on which it is applied. This helps in decontamination in a cheaper and faster manner. It also neutralizes the threats more efficiently. Most importantly the CARC coating is cheaper and more durable than any other standard paints. A lot of businesses deal with chemical agents which cause contamination and use CARC coatings to protect the equipment and make it easier for them to sanitize.

2.  Chemical resistance: Another major advantage of the coating is that it is chemical resistant. Any vehicle which is painted with CARC paint will be highly resistant to chemical agents due to its non absorbent nature. It also protects the personnel who are using the vehicle since the harmful chemicals will be prevented from transferring to the people who use the vehicle or are in direct contact with the vehicle. Additionally, the paint can protect against radioactivity.

3. Helps in camouflage: This efficient paint has been developed by the military to serve their main purpose. It includes pigment packages which are capable of confusing the infrared technology and allowing the vehicle to hide from enemy weapons to infrared cameras. This allows the vehicle to blend in with the environment in a better manner and protects the vehicle as well as the occupants.

The application of CARC Paint can be divided into four steps. The first step begins with the surface being thoroughly cleaned before being painted. It should be cleaned with the cleanest bond possible. The second step involves the surface going through a pretreatment process where it is prepared for the paint which will be used on it. After this, a primer is applied which ensures the bondage with the surface and gives maximum protection to the equipment being treated. Finally, the surface is painted with epoxy base for the interiors and a polyurethane topcoat for the exteriors. This process is complicated and requires expert professionals to do it. Only those with extensive knowledge and skills can handle the process of applying the paint. If you wish to apply the paint on your vehicles, it is best to contact experienced and expert professionals for the same. Consider the type of vehicle ( ) you need the application on and then ask for a quote for the purpose of application. It is worth the money you put into the application and will enhance the durability of the vehicle.

Posted by brucem231 at 2:52 AM EDT
Saturday, 28 July 2018
Four Interesting Outdoor Pendants by Hubbardton Forge for Your Home Renovation Project
Topic: Lighting
Pendant light fixtures can adorn indoor as well as outdoor spaces. They are a great source of general lighting in areas that are dark and can also be used as accent lighting alongside chandeliers and other fixtures to enhance the ambiance of a living space. Hubbardton Forge ( Crescentharbor/Hubbardton-forge-pendants ), popularly known as the modern American blacksmiths, offers a splendid lineup of pendants light crafted exclusively for outdoor spaces. These damp rates light fixtures can brighten up porches and patios while also mesmerizing visitors with their beautiful designs. Check out four such magnificent Hubbardton Forge outdoor pendants for your next home decoration or renovation project.

Portico Drum

The Portico Drum is a modern take on the classic drum shade. A bare-it-all design, this light pendant showcases a drum-like metallic structure that surrounds upward facing metallic arms. The latter in turn, holds candelabra lights housed within opal or seeded glass tubes. The Portico Drum pendant is available in six finishes specifically formulated to resist some of the harshest environmental conditions – Coastal Black, Coastal Natural Iron, Coastal Mahogany, Coastal Bronze, Coastal Dark Smoke, and Coastal Burnished Steel.

Modern Prairie

Modern Prairie is a large outdoor pendant inspired by the architectural elements of the Arts and Crafts movement. The design features a metallic roof-like top from which extend vertical metal strips that adorn and hold the glass shade. The coastal finishes on the metal combined with a choice of Pearl, Opal, or Stone Glass lend this pendant light a warm, endearing feel that uplifts any outdoor space instantly. Plus, the minimalistic elements add to the beauty without being overwhelming.


The Banded pendent is a medium-sized outdoor light fixture with a clean and sleek design. The pendant features metal bands connected by four aluminum bars rising up through square metal plates. Housed within this structure is a cylindrical glass shade covering an incandescent lamp. Like Modern Prairie, the Banded pendant evokes a warm feel and is available in a choice of six Coastal finishes - Black, Natural Iron, Mahogany, Bronze, Dark Smoke, or Burnished Steel. The glass shades are available in Opal, Pearl, and Stone variants.


Here is an outdoor pendant that’s worthy of all the attention in your outdoor space. This six-light pendant features metallic, rod-like arms connected at angles to each other for a distinct geometrical look. Each arm ends in a frosted globe or Edison tube bulb, which provide distinctly different looks. The Divergence outdoor pendant like others is available in a choice of Coastal outdoor finishes and can fit seamlessly into any theme from contemporary to industrial.

The beauty of Hubbardton Forge outdoor pendants lies not just in their designs and aesthetics but also in the fact that they are not mass produced but handcrafted to order. Skilled artisans in Vermont, USA put in painstaking effort to ensure that they create unique and enrapturing pieces that fetch you praises galore. So, the next time you want to choose a light fixture ( www.Crescentharbor.Com/About-us ) for your outdoor space, browse through the collection by Hubbardton Forge.

Posted by brucem231 at 7:32 AM EDT
Benefits of Using High Quality, Space Saving Ergonomic Office Furniture in San Francisco
Topic: Business
You must be aware of the heaps of survey findings which establish that outdated furniture holds back business productivity while keeping your employees suffer from back pain, spine disorder, headache, and other chronic health complexities. While, today’s employees are mostly working on computers and typically devote 8 to 10 hours at the workplace ( ), they must be provided with the right fit office furniture in San Francisco that enhances their functionality with enhanced ease and reduced health problems. So, how to choose the right furniture for your workplace to make it flourishing? Let us, have a look.

Three Tips to Choose Most Fitting Office Furniture in Francisco


Not all of your officials and personnel work on computer while many remain busier on paper works.

  This makes it essential for you to decide who should be offered with modern desks that come with larger tabletop and adequate storage compartments. Apart from shelving drawers and cabinets, these storage units are available with filing systems, which can effectively be used to store important files, office documents etc. Make sure, all cabinets are prepared with high-class security devices.

  For employees operational on computers, laptops choose matching office furniture in San Francisco like workstations included with wiring holes for needed electrical connections required for systems, printers, and mouse and helps users to keep aside from multiple cords that also impacts on tidiness of the floor. In order to utilize your space optimally, consider using L or U type and oval desks which are ideal for executives and look great in office space.


Essentially, while choosing appropriate chairs, the best choice is ergonomically designed products that help alleviate complications like back pain, carpel tunnel disorder, muscle pain and exhaustion all through the team. Depending on the table heights and work platforms, you should rent sleek, stylish, and trendy seating systems incorporated with armrests and backrests.

Filing Systems and Cabinets

Nowadays, commercial renters are more inclined to outfit their office floors with space saving office furniture in San Francisco, which are simply fantastic to transform your restricted work floor specious, easy operational and relaxing. For example, sliding door fining systems are ideally great opposed to traditional cupboards available with doors or drawers. Use of space saving furniture and fixtures smoothen operation within the floor space that adds to employee efficiency, productivity and business yield.


Investing on branded products not only boasts your company’s status but offers best return on your investment. The setting prepared with premium quality furnishing passes on a silent message to your existing and upcoming employees and customers on your outlook, when it comes to quality ( ), consistency, and services. Renting specialist office furniture in San Francisco helps you save thousands of dollars on recurring furniture repairs, renovation, and replacements.

Posted by brucem231 at 6:13 AM EDT
What Makes Acupuncture Amid Best Alternative Medicine in Houston to Relieve Chronic Pain
Topic: health
You must be impressed to know that with the ever-increasing popularity and acceptance of the ancient Chinese medical concept in American medical arena as well as its millions of inhabitants ( ), now acupuncture is covered by all major American health insurance companies. More and more medical settings, physicians and alternative medicine in Houston have found acupuncture a steady, dependable, and safe medical tool to deal with chronic back/ neck pain, arthritis/ osteoarthritis, joint pain/knee pain and migraines.

What Is Acupuncture?

A branch of traditional Chinese medicine, Acupuncture has been in practices for more than 3500 years which is even older than long-established Western medicines. It uses application of needles, pressure and heat to definite points on a human body, while the conception focuses on stimulating and reviving those points and start releasing the body’s natural energy refers to as Chi ( ‘chee’), given that all ailments, health complication and pain is caused due to the blockage or imbalance of critical life energy elements.

Does Alternative Medicine in Houston Works?

As per the research reports of the National Institute of Health or NIH that specially to alleviate issues like chronic pain including joint pain, arthritis, back pain, swelling knee apart from severe osteoarthritis or awful migraine, acupuncture has been proved highly effective. However, in order to fetch its best outcome, people should always think of obtaining services from specialized alternative medicine in Houston that are equipped with veteran acupuncturists, know-how and proven record in the industry.

How Alternative Medicine in Houston Manages Pain

  Reduces Chronic Pain

Chronic pain widely experienced by men and women especially after their 40’s are predominantly the consequence of post-surgery, old injuries and improper workplace postures. Often, pregnancy, poor sleeping habits, and mental stress causing stiffness of muscles, can lead to chronic pain. Contextually, this should be mentioned that the majority of untreated knee pain and back pain is likely to hit you eventually in the form of chronic pain. To get rid of any kind of chronic pain maintained above or else, try alternative medicine in Houston and evaluate how positively and steadily acupuncture can reduce all surgery related, aging, and osteoarthritis paining issues.

  Treats Arthritis

With insertion of needles onto 14 meridians, your acupuncturist at alternative medicine in Houston inspires the nerves to communicate the brains cell and advance release of the ‘feel-good’ hormone endorphins. Combined with normal neurotransmitters, endorphins shape the nerve impulses and gradually reduce and stop your devastating arthritic pain and inflammation. If you have tried all sorts of therapies to get relief from the painful arthritis and have started consuming powerful painkiller, it is the right time for you to see how effectively acupuncture can tackle your problem and bestow enduring relief.

  Relieves Migraines

Another great application of alternative medicine in Houston focused on acupuncture that has received huge recognition is helping patients having chronic headaches or migraines. Studies show that patients who opted for acupuncture for migraines ( ) have had received far better result opposed to all modern and conventional rehab procedures. The biggest advantage of having acupuncture is its 100% safe, natural and equally can deal with many problems.

Posted by brucem231 at 3:13 AM EDT
Thursday, 26 July 2018
Use Hubbardton Forge Floor Lamps to Amplify the Ambience Beauty
Topic: Lighting
Benefits of Floor Lamps

You can find varied styles of floor lamps having different designs ( www.CrescentHarbor/Hubbardton-forge-floor-lamps ), sizes, shapes, and colors. Picking the right one for making the interior spaces more attractive will not be difficult.

•  Floor lamps are handy for providing extra brilliance across the space. Precise augmentation of the indoor beauty is possible by using them.

•  You can fix the same in all areas of a residence. For example, the lovely nature of the living room becomes all the more perceptible when you place an appropriate floor lamp. Likewise, it is possible to augment the existing attractiveness of places like the dining room and bedrooms. You can control the light within the dining room so that the area is even more pleasing. The soothing light that flows from a floor lamp will make bedrooms more tranquil and cordial.

•  The adaptability is another key benefit. You can move the lamp from place to place; this gives you the leeway to change the position in line with the requirement or your own will.

•  By using a floor lamp, one can add the visual beauty of the related space greatly. The only thing that you must make sure is to buy the suitable one.

•  If it is a bit dark in any corner of the room, you can cut off that dimness by placing a floor lamp at a suitable position.

Hubbardton Forge Floor Lamps

These are marvelous floor lamps, which will be enough to create a mind-cooling brilliance within the interior areas of all types of buildings. Because they are hand-forged, all of the pieces will be highly unique in appearance and no two pieces will look alike. The base material used for the creation of Hubbardton Forge Floor Lamps is wrought iron, and hence, the design will look extremely beautiful. These lamps come into the market with a cute-looking finish, which is so alluring. You can phase in an exciting exclusivity wherever you want. Moreover, wrought is tough by nature and will not succumb to smash ups soon. One will be able to use wrought iron floor lamps for a long time that can stretch to decades.

Online Purchase Is Recommended

Various models of Hubbardton Forge Floor Lamps are available, and it will not be possible to see all the models in a traditional shop. On the contrary, by visiting the online portals of reputable merchants, you will be able to see all the models, including the old and the latest ones, under one roof. You may need different styles and sizes of floor lamps ( CrescentHarbor/Hubbardton-forge-outdoor-lighting ) for placing at different locations within your residence. Online stores offer you this possibility. You can select in line with your actual requirement. Besides, you can do the shopping at your own convenience. There will not be any need to travel; the ordered floor lamps will reach your house before the agreed final date.

Posted by brucem231 at 6:21 AM EDT
Minka Aire Fans are Popular for Functionality and Fashionable Designs
Topic: Lighting
Why You Need Ceiling Fans?

Proper ventilation and flawless air circulation are extremely essential within all types of buildings, whether it is a residence or a commercial structure. This is a must for healthy living. The significance of ceiling fans arises here. Ceiling fans will spread out air evenly within the space ( ) where they are fixed. However, the fans you install must be functionally efficient and must consume only very little power for proper functioning. Only by fixing such practically utilitarian ceiling fans, you can phase in these two factors inside buildings. In short, it is imperative that you must buy quality fans like the Minka Aire Fans. Moreover, you must look for the latest models that have a technological edge over the earlier versions. This is possible only when you shop from the stores of established merchants. You will get an opportunity to choose from a plethora of the most recently launched models.

Minka Aire Fans Are Popular

You can see a matchless blend of shape, size, functionality, and designing efficacy in Minka Aire Fans, and this makes them truly special. As regards the style, customers are sure to get the specific style they want. Whether you would like to have the classic style, which will project the distinctive royal elegance, or the current all the rage models that will make the space stylish in the modern way, there will not be any problem at all in obtaining them. Besides, you can also find the captivating designs that belong to the transitory period. Just visit the website of a reputable merchant who deals with Minka Aire Fans and search for the item. The selection process will be rather easy, because, this company launches varied sizes of fans. This includes petite-sized hugger fans, which you can install in the small areas.

The Research & Development wing of Minka Group works hard and diligently, in order to create innovative fans with unparalleled functionality. They try to fix the working-efficiency level at the topmost level so that the air circulation becomes very much effective, regardless of the size of the room. Hence, you can find perfectly fitting fans for the smaller rooms and the larger rooms.

Use the Online Portals of Leading Merchants

In our time, you can find a lot of online stores that sell lighting fixtures. Hence, you must find out the reliable nature of the merchant before buying from them. If you find that a particular merchant has vast experience, then you can take him as a dependable trader. Only trustworthy traders will be able to receive the approval of customers, and only when they get this, they will be able to continue in business for longer periods. Moreover, you can find even the latest model fans of all brands ( ), including the Minka Aire Fans in their professionally maintained online stores, which gives you the chance to pick the hottest designs.

Posted by brucem231 at 5:36 AM EDT

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